Privacy Policy

Last Updated: January 22, 2026

Introduction

At Skyline Charter (“Skyline Charter,” “we,” “us,” or “our”), discretion and trust are fundamental to our service. This Privacy Policy describes how we collect, use, and protect personal information when you engage with our website, services, and communications.

This policy applies globally and governs information collected through our digital platforms, inquiries, bookings, partnerships, and related services.

Our Commitment to Privacy

We collect only what is necessary to provide exceptional service and maintain seamless travel arrangements. Personal information is handled with care, confidentiality, and appropriate security measures.

Information We Collect

Information You Provide

When you contact us, request services, or communicate with our team, we may collect:

  • Name, email address, telephone number, and contact details

  • Travel preferences, itinerary details, and service requests

  • Billing or payment information, where applicable

  • Communications and correspondence

Information Collected Automatically

When you visit our website, we may collect technical information such as:

  • IP address and general location

  • Device, browser, and usage data

  • Pages viewed and referral information

This data helps us maintain and improve our digital experience.

How We Use Your Information

We use personal information to:

  • Arrange and manage requested services

  • Communicate confirmations, updates, and support

  • Enhance and personalize our services

  • Maintain security and operational integrity

  • Comply with legal and regulatory obligations

We do not use personal information in ways inconsistent with the expectations of a luxury concierge service.

Cookies and Analytics

We may use cookies and similar technologies to improve website functionality and understand usage patterns. You may control cookie preferences through your browser settings or consent tools, where applicable.

Disclosure of Personal Information

We may share information with trusted partners and service providers solely for the purpose of delivering requested services. These parties are required to maintain confidentiality and use information only as directed by Skyline Charter.

We do not sell personal information.

International Data Transfers

Skyline Charter is headquartered in California, United States. Your information may be processed in the United States or other jurisdictions where our service providers operate. We apply appropriate safeguards to protect information across borders.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Restrict or object to certain processing

  • Opt out of marketing communications

  • Request data portability

To exercise these rights, please contact us using the details below.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request disclosure or deletion of personal information. Skyline Charter does not discriminate against individuals who exercise these rights.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. While no system is entirely secure, we continuously evaluate and enhance our security practices.

Third-Party Websites

Our website may include links to third-party platforms. Skyline Charter is not responsible for the privacy practices of external sites, and we encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by the “Last Updated” date at the top of this page.

Contact

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Skyline Charter
703 Pier Avenue, Suite B-655, Hermosa Beach, CA 90254
info@skylinecharter.com